FAQs.
Frequently Asked Questions
We believe brand interaction is key in communication. Real innovations and a positive customer experience are the heart of successful communication.
Aadhaar and its regulations are governed by UIDAI / RBI/ SEBI. And as per UIDAI / RBI/ SEBI, Aadhaar masking refers to masking or redacting the first eight digits of Aadhaar number – in physical or digital form.
Yes. aadhaar masking regulations applies to all businesses, regardless of size or age in India. If you are collecting aadhaar images as proofs from your customers, employees, vendors etc, then you must mask aadhaar before they are stored in your systems or files.
As per regulations, you will have to mask Aadhaar preferably at the point of capture and certainly before storing them permanently in your downstream systems and databases.
No. As per regulations, the full Aadhaar number cannot be stored in any downstream systems or databases. But, regulated entities with a specialized Aadhaar Vault system can store the full Aadhaar Number in the vault and employ a surrogate number. Also, Aadhaar numbers, either in encrypted form or masked form, should not be stored in any other storage except the Aadhaar Data vault.
Yes. As per the new directives by the RBI, a masked Aadhaar Card is a valid document and can be submitted to the bank while opening a bank account.
We support PDF, JPG, PNG, TIFF, BMP, BASE 64, single or multiple pages, and 360 degree rotated images. We accept e-Aadhaar, full leaflet, scanned copy, and a form with printed aadhaar number. Additionally, we enable masking of images captured as photocopies, color or grayscale images, front and back images on the same page, and images of any quality, so long as an Aadhaar number is visible to mask.
No, the Aadhaar masking process is irreversible. Once the masking is applied, the tool does not store the original Aadhaar number, ensuring the highest level of security.
Our Aadhaar masking tool follows industry-standard security protocols, and we use encryption to protect user data. Rest assured, your Aadhaar information is handled with the utmost care.
Yes. our system can mask sensitive data within ZIP files. However, masking must be applied to individual files within the ZIP folder before compression. Once the files are masked, the ZIP file can be safely stored or shared.
Yes. our tool is compatible with .msg files generated by Outlook and other email systems that support the .msg format. We ensure sensitive information is securely masked in both the email body and any attached files, regardless of the .msg file's origin.
Our masking process for .msg files follows industry-standard security protocols, ensuring that all sensitive information is securely masked without compromising the integrity of the email content or attachments. Encrypted storage and transmission are used to protect your data throughout the process.
Yes. email masking is supported for Outlook and Gmail. Our tool can redact sensitive information such as Aadhaar numbers, passwords, or confidential attachments from emails before sending or saving them in the inbox.
Yes. our tool supports masking sensitive data in PDF attachments sent via email. Whether the PDF contains Aadhaar numbers or other confidential information, it will be masked before the document is sent or stored in your email system.
Video masking involves the process of hiding or redacting sensitive information such as Aadhaar cards or other confidential documents visible within a video. Our tool automatically detects and masks these sensitive areas while ensuring the remaining content remains intact and unaltered.
Yes. our tool can automatically detect and mask sensitive information such as Aadhaar numbers in videos. Whether it’s an image of an Aadhaar card shown in a video or an Aadhaar number displayed in documents or forms, our video masking solution ensures these details are securely redacted.
